Like Me? Follow Me.
Spot the difference:
This I-COM page is the page created automatically by Facebook after various members of I-COM staff said that they worked here. Facebook currently refers to this as a community page.
This I-COM page is the page created by I-COM with links to other official sources and "liked" by a similar group of people to the above page.
Facebook offers the gesture of involvement:
"Our goal is to make this Community Page the best collection of shared knowledge on this topic. If you have a passion for I-COM, sign up and we'll let you know when we're ready for your help. You can also get us started by suggesting a relevant Wikipedia article or the Official Site."
However, the signup and the suggest box feel a little hollow. Despite providing both the official site, providing the address of the I-COM business page and signing up to offer help, I've had no email feedback - which I find surprising for Facebook - and surely we at I-COM should have control over what appears on a page about us on Facebook (or whether we appear at all), not the powers that be at Facebook.
Furthermore, much of the information being pulled into the community page has nothing whatsoever to do with us (click on image to enlarge):
I am in favour of online services adding extra functionality, but if there is no support documentation, multiple features cover essentially the same ground, and they provide inaccurate information, they add no value and only confuse users.