Ryanair's founders may be uninterested in online reputation management now, but their disinterest and poor customer service could kill their business one day.
BNW 09: A Practical Example of the Potential of Social Media
Like Me? Follow Me.
The Business North West 2009 conference starts today, and I-COM are down there attempting to educate North West businesses about the potential of Social Media - I-COM Blog
Diary of a Social Media Curmudgeon: Online Effort = Real World Results
Like Me? Follow Me.
Iâm coming round to this Social Media thing. Facebook, Twitter and Myspace could prove very useful for your business, provided they're used correctly.
Press #FAIL = Social Media #FTW
Like Me? Follow Me.
The fiasco with Jan Moir reveals the growing role of social media in democracy and in expressing the opinions of society and its power over the press.
Business North West 2009: Harnessing the Social Media Beast
Like Me? Follow Me.
What can the Trafigura / Carter-Ruck and Jan Moir campaigns teach Business North West 2009 about capitalising on the power of Social Media? I-COM Blog.
Chartered Institute of Marketing and Twitter
Like Me? Follow Me.
The Chartered Institute of Marketing needs to set the standard for how marketing can make use of social media sites such as Twitter, especially if they intend to offer training on it.
Social Media Rules & How to Combat Them
Like Me? Follow Me.
It's easy to blunder using social media but it's also easy to correct with a bit of humility, reputation management and understanding of the ins and outs of online communities.
Social Media – Good or Bad?
Like Me? Follow Me.
Social media sites like Facebook, Twitter, Myspace and Bebo have become part of our lives. Networking sites allow us all to be content creators, but at what cost?
Calvin Harris, You Should Think Before You Tweet, Mate
Like Me? Follow Me.
UK-based musican Calvin Harris' outburst over a bad review demonstrates the hazards of not considering the implications of what you say on Twitter - which will be broadcast to the world.
How not to build a personal brand via social media
Like Me? Follow Me.
Establish your personal brand on Twitter by talking about your likes and dislikes, not by using self-aggrandising adjectives.