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Social media and the web have proved invaluable tools for spreading information, mobilising help and collecting donations to help victims of the Haiti earthquake.
Twitter Post Leads to Terror Arrest
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Be careful what you post on Twitter, or you might end up a suspect in a police investigation - I-COM Blog
Google's Real Time Search Algorithm
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eConsultancy's assessment of the algorithm behind Google real time search is either wrong or Google misunderstands social media entirely.
Google Real Time Search Goes Live
As part of the Cafffeine rollout, Google has launched real time search blending results from Twitter and MySpace into the SERPs.
Greggs the Baker and the Under-used Twitter Account
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I was surprised to learn that Greggs the Bakers had a Twitter account. I was even more surprised to see that they do nothing with it, despite having a mass of followers. I-COM Manchester.
Social Media Reputation Management
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Monitor what people are saying about your brand online and use social media to answer questions, solve customer service problems and control what is being said about your brand.
Integrating online and offline marketing – M&S are ‘bang on trend’
Marks and Spencer is using Twitter very effectively to promote products and promotions to customers and to engage with and help customers solve problems.
Twitter Wants to be Facebook - Retweet Beta
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On Nov. 11, 2009, Twitter rolled out a Beta retweet function to some users which it later removed. The functionality did not allow editing of retweets.
How not to Tweet
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What is the point of setting up a Twitter profile and tweeting loads at no followers while following nobody?
Online word of mouth in action and why the X Factor can teach us all a lesson in public relations
Simon Cowell's vote to keep Jedward in the X Factor has set social media sites such as Twitter into overdrive resulting in great free online advertising.