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Colin

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Facebook fan pages are a great way to encourge interactivity with your brand and brand evangelism if you use them properly and give fans something of value.

Tesco Friday Frenzy clothing sale fails to utilise social media marketing correctly and upsets consumers. I-COM Blog

Annmarie Whatmough

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Using social media for your business is a good idea, but you need to get a feel for each site first and how it works before diving in.

James Roome

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Manchester City and Manchester United have banned their players from having accounts on social media sites like Twitter and Facebook - I-COM

Colin

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Social media and the web have proved invaluable tools for spreading information, mobilising help and collecting donations to help victims of the Haiti earthquake.

Colin

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Are online reputation management services necessary for individuals? Not if you exercise some common sense on the internet.

Colin

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Monitor what people are saying about your brand online and use social media to answer questions, solve customer service problems and control what is being said about your brand.

Simon Cowell's vote to keep Jedward in the X Factor has set social media sites such as Twitter into overdrive resulting in great free online advertising.

James Roome

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The Business North West 2009 conference starts today, and I-COM are down there attempting to educate North West businesses about the potential of Social Media - I-COM Blog

James Roome

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I’m coming round to this Social Media thing. Facebook, Twitter and Myspace could prove very useful for your business, provided they're used correctly.